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Supporting Employees & Colleagues
It is important to remember that it’s not only service users who might be experiencing higher levels of DA during this time, but your staff and colleagues also.
The advice doesn’t differ hugely than the advice around supporting service users. However, there are some specific things to consider.
How can you support your employees and colleagues?
Can you arrange to check-in with them more regularly than you would do usually?
You might not see your colleagues in person – but you can check-in with them remotely. Make sure they are alone before you speak to them, and make sure you are not on loud speaker.
Can you adapt the way in which you communicate with them? Maybe instant messaging on a work laptop is safer than video calling, for example?
Agree on a code word to use – they can use this to communicate that they are unsafe and/or in need of help
Do they need a referral into GDASS and could you make that referral for them? (with their consent)
Be aware that their productivity may be effected – they will not be able to work effectively if their partner is abusing them. This might show in their work: their ability to attend online meetings; the way in which they communicate with you; maybe the quality of their work or their ability to support service users in the way they would do usually.
It’s important to be empathetic – if someone is struggling with their work, ask them why. Don’t presume you know the reason, they may not have disclosed DA to anybody before.
ASK THEM: Yes/No questions – Are you OK? Are you safe? Is your partner hurting you? Is your partner scaring you? Do you need help? Are the children OK?
Record your concerns and conversations, confidentially.
Safe Lives have developed this document for more in-depth advice around policies and procedures, outside of the Covid-19 crisis.
It is vital that every workplace has a DA Policy, this might help in developing one if you don’t already have one.
We can also advise on developing policies, please get in touch and we will do what we can to help.
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